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How We Handle Your Information

We collect what we need to run your account, process deposits through bKash, Nagad, and Rocket, and keep your wallet secure. You control your data and can request changes or deletion anytime.

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bd777 How We Handle Your Information
DATA PROTECTION

How We Keep Your Information Safe

We encrypt your payment details when you deposit through bKash, Nagad, or Rocket. Session cookies keep you logged in without storing your PIN or password in plain text. We verify withdrawal requests by cross-checking your registered mobile number and account history before releasing funds. You decide what marketing messages you receive by toggling preferences in account settings.

Payment encryption

Deposits and withdrawals through bKash, Nagad, and Rocket use secure connections. We do not store your wallet PIN or full card numbers on our servers; only transaction references are kept for account reconciliation.

Session management

Cookies track your login session and remember your language choice and betting slip picks. Clear your browser cookies to log out from all devices, or use the account page to end sessions individually.

Data retention

We keep your account records and transaction history as long as your account is active and for the period required by law in eligible regions. Request account closure to begin the deletion process.

User rights

You can request a copy of your data, ask us to correct outdated information, or delete your account entirely. Contact support with your registered mobile number to verify your identity before we process any data request.

PRIVACY QUESTIONS

Contact Us About Your Data

Need to update your details, request a copy of your data, or delete your account? Reach us through live chat for immediate help with data access requests, email for detailed privacy inquiries, or check the account settings page to update your mobile number and payment preferences yourself. We respond to data requests within a reasonable timeframe depending on the complexity of your request.

Team online

Live chat

Ask about data access, corrections, or deletion requests through the chat icon. Our team walks you through the verification steps and confirms what information you want changed or removed.

Email support

Send detailed privacy questions or formal data requests to our support email. Include your registered mobile number and account username so we can verify your identity before processing your request.

Account settings

Log in and tap the settings gear to update your mobile number, change your email address, or review connected payment methods like bKash, Nagad, and Rocket without contacting support.

Privacy Policy FAQ

We collect your mobile number, email, payment details for bKash, Nagad, or Rocket, transaction history, device type, and IP address to verify your account and process deposits and withdrawals securely.

Yes. Contact support through live chat or email with your registered mobile number. We verify your identity and send you a summary of your account information and transaction records within a reasonable timeframe.

Log in and message support to request account closure. We verify your identity, settle any pending bets or withdrawals, then delete your personal information according to legal retention requirements in eligible regions.

We share data only with payment providers like bKash, Nagad, and Rocket to complete transactions, and when required by law in your jurisdiction. We do not sell your information to advertisers or unrelated companies.

Cookies keep you logged in, remember your language and betting slip choices, and track session activity. Disable cookies in your browser if you prefer, but some features like staying logged in may not work.

Yes. Go to account settings, tap edit next to your contact details, and enter the new mobile number or email. We send a verification code to confirm the change before updating your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.